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RPM Magazine
Home NEWS

NGK Spark Plugs COVID-19 Announcement

TB Admin by TB Admin
March 28, 2020
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To our valued customers and partners,

As you know by now, we find ourselves in unprecedented, trying times. The COVID-19 outbreak has presented us with significant limitations to the way we conduct business and live our lives. The situation is moving at a rapid pace and we have done our part to react swiftly and effectively to the changing landscape.

Since March 16th the NGK Canada office has been closed and our staff have been working remotely from home. We have suspended all movement of people in Canada in an effort to practice safe and responsible social distancing. The movement of product from our distribution facility in Chicago had remained uninterrupted, until yesterday.

Effective immediately, NGK USA has suspended all manufacturing and distribution operations, citing safety concerns. NGK Canada fully supports this decision, however, this means that we are no longer able to deliver product to customers until further notice.

This is a difficult situation for everyone, changing hour-by-hour, but we want to assure you that we are in this together. We will update you immediately as things progress in our company, doing our very best to avoid any further interruptions in your business.

NGK Canada will continue working tirelessly to move ongoing projects and activities forward as we operate remotely. The health and safety of our staff, customers and community at large is of paramount importance. You can contact your local representative at any time via phone or email with any questions or concerns.

We greatly appreciate your ongoing support, patience and understanding in these difficult times.

Sincerely,

Toru Morimoto
President
NGK Spark Plugs Canada Limited
___________________________________________________________________

20 mars 2020

À nos précieux clients et partenaires,

Comme vous le savez maintenant, nous nous trouvons dans une période sans précédent et éprouvante. L’épidémie de COVID-19 nous a présenté des limites importantes à notre façon de mener nos affaires et de vivre notre vie. La situation évolue à un rythme rapide et nous avons fait notre part pour réagir rapidement et efficacement à l’évolution du paysage.

Depuis le 16 mars, le bureau de NGK Canada a été fermé et notre personnel travaille à distance à domicile. Nous avons suspendu tous les mouvements de personnes au Canada afin de pratiquer une distanciation sociale sûre et responsable. Le mouvement des produits de notre installation de distribution à Chicago était resté ininterrompu jusqu’à hier.

Avec effet immédiat, NGK USA a suspendu toutes ses opérations de fabrication et de distribution, invoquant des problèmes de sécurité. NGK Canada appuie pleinement cette décision, cependant, cela signifie que nous ne pouvons plus livrer le produit aux clients jusqu’à nouvel ordre.

C’est une situation difficile pour tout le monde, qui change d’heure en heure, mais nous voulons vous assurer que nous sommes dans le même bateau. Nous vous informerons immédiatement au fur et à mesure que les choses progressent dans notre entreprise, en faisant de notre mieux pour éviter toute autre interruption de votre entreprise.

NGK Canada continuera de travailler sans relâche pour faire avancer les projets et les activités en cours alors que nous opérons à distance. La santé et la sécurité de notre personnel, de nos clients et de la communauté dans son ensemble sont d’une importance capitale. Vous pouvez contacter votre représentant local à tout moment par téléphone ou par e-mail pour toute question ou préoccupation.

Nous apprécions grandement votre soutien continu, votre patience et votre compréhension en ces temps difficiles.

Cordialement,

Toru Morimoto
President
NGK Spark Plugs Canada Limited

 

Read more stories like this at www.rpmmag.com

Subscribe to RPM Magazine today!

 

Tags: CanadaChicagoCovid-19NGK Canada OfficeRPM MagazineSpark Plugs
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